Returns + Shipping

SHIPPING

3 - 5 Business Day Tracked Shipping, USA: Free

2 - 3 Business Days Tracked Express shipping USA wide: $25.00 

Please allow one business day for processing. 

International (outside of the USA): We are not responsible for duties and taxes on international shipments. We have a tracked, 5-8 day shipping option for $25.00. For international shipments, please include your phone number to avoid delays. 

Canadians: Head to londrebodywear.ca

 

 

RETURNS

All sale items are Final Sale. 

RETURN / EXCHANGE FOR LONDRE X THE BIRDS PAPAYA ITEMS

Due to the limited time nature of this collaboration and the limited inventory available, all returns and exchanges must be sent back using the prepaid shipping label with 14 days of shipment arrival date. 

RETURN / EXCHANGE 

We offer easy returns with free postage for exchange for store credit. For return for refund, we email you a prepaid postage label for $15.00 via our return portal

We do not offer returns on Face Masks. Sale items are non returnable. 

Return window on regular collection and regular priced items: 60 days 

Conditions: The items are in the original conditions and have the tags and liner intact, and are completely free of any markings. 

What about an exchange? Absolutely. We'll issue you store credit and then you can order the item off our site. Please note, our store credit is valid for 5 years.  This option is free of charge.

Processing time: Our return processing has been delayed due to the pandemic. Please allow for shipping time, up to 20 business days for us to process your return at our warehouse and for up to 7-10 business days for your credit card company to process the return. The 60 day window is between your order date and the day you ship it back to us.