FAQS

 

 

SIZING

 GENERAL SIZING NOTES

The length of your torso will effect which size bodysuit you should choose.

If you are tall and/or have a long torso, go one size up. 

Over all, our garments are very stretchy, will mould to your body after the first wear and are meant to be form fitting like a second skin.

We are always available on email to help you choose the best fit!

 

 HOW TO MEASURE YOURSELF

1. Bust: Without a bra, place tape measure around the widest part of your bust. Be careful not to let the tape measure slip down at the back, or squash you.

2. Waist: Place tape measure between the bottom of your ribs and the top of your hip bones at the smallest point.

3. Hip: Place measuring tape around the widest part of your bottom (this is between your hips and thighs).

If you’ve ordered online from LULUS, ARITZIA or HOUSE OF CB, we find our sizes to be similar for bodysuits.

WHERE CAN YOU FIND OUR SUITS? 

We primarily sell online, however you can find stock in Vancouver at TURF and the Fairmont Pacific Rim Spa, and in Calgary at Adorn Boutique

WHAT IS CHITOSANTE

Chitosante is made out of by product shells from the shellfish industry that would have otherwise been discarded, making it a sustainable resource. 

Aside from being environmentally friendly, chitosante is durable, non-toxic, naturally anti-bacterial and anti-microbial, and odour resistant. 

Chitosante will keep the bacteria at bay so you can continue to play.

A side note about shellfish allergies:  People who are allergic to shellfish are allergic to the meat, not the shell. Generally experts believe that chitosan is unlikely to be a problem for people with shellfish allergy

SALE ITEMS

All sale items are non-refundable and non-transferable. ​

SHIPPING

Shipping fees and approx. length of delivery vary upon country and are subject to change based on mail delays and customs.

 WASHING 

Hand Wash, Hang Dry.

Some colour run off may occur on the first wash, so please be sure (as with all washing) to wash with similar colours). This colour run off will not effect the colour of the garment.

 

WHAT IF I NEED TO CHANGE OR CANCEL MY ORDER?

 

Once the order has been placed, we unable to make any changes. However, we do accept returns and exchanges for 90 days after purchase, given the tags are still on and the hygiene liner is intact.

 

RETURN POLICY

 

We accept unworn returns with hygiene liner in place and LONDRĖ tags still attached. Returns must be shipped to contact address prior to 90 days after purchase. Please note we do not cover return shipping costs. Please print off and ship with the return sheet here. Please allow for return shipping time, up to 10 days to process the return at our warehouse and up to 10 days for your credit card issuer to accept the return. 

Our shipping address is as follows :

 LONDRE BODYWEAR

#803 - 711 Broughton St

Vancouver, BC

Canada

V6G 1Z8

 

WHAT DO I DO IF MY PRODUCT IS THE WRONG SIZE OR DEFECTIVE?

 

Thats not good! Please contact us directly via the live chat or email hello@londrebodywear.com and we'll get it sorted out. 
 

DUTY AND TAXES

 

We are not liable or responsible for the duties or taxes placed on your package upon arrival in your country.

 RECYCLED + RECYCLABLE 
Our products are made primarily of recycled materials, sourced from an OEKO Tex 100 certified factory in Taiwan.

We have a quality, long lasting product. However, bodies change and clothing inevitably wears out after years of use. When you are finished with your suit, please return it to us to receive a  20% credit towards your next purchase. 

WHICH PHOTOGRAPHERS DID THE PHOTOS? 

Most of the photos are by Ainsley RoseChristie Graham Photography did the hot spring photo, and Micheal Matti did the Alpine Lake photo. We also love seeing all of the images with #lovemylondre on instagram. 

 

 

  

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